Shoreby Club Inc. Privacy Policy
Shoreby Club Inc. (“we,” “us,” or “our”) operates this mobile application (the “App”) to provide guests and customers of our services and facilities with convenient access to reservations, ordering, updates, and other features.
We value your privacy and are committed to protecting your personal information in accordance with applicable federal and state laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our App.
We value your privacy and are committed to protecting your personal information in accordance with applicable federal and state laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our App.
Information We Collect
We may collect the following categories of information:
· Account Information: Name, username, email address, phone number, and password when you create an account or register.
· Reservation and Payment Information: Details related to bookings, orders, and payments, including billing address and payment method tokens. (All payment data is processed securely by our PCI-DSS compliant payment processor; we do not store full credit card numbers.)
· Device and Usage Information: IP address, device identifiers, operating system, browser type, app version, crash logs, and usage data.
· Location Information: With your consent, we may collect approximate or precise location data to improve service features (e.g., directions or proximity-based offers).
· Communications: Messages, inquiries, or feedback you send through the App.
· Analytics and Cookies: We and our service providers (e.g., Google Firebase, analytics tools) may use cookies and similar technologies to understand how you use the App, improve performance, and provide relevant offers.
· Marketing Preferences: Your choices regarding marketing communications or notifications.
How We use Your Information
We use your personal information for the following purposes:
· To provide and manage your App account and reservations.
· To process payments and confirm orders or bookings.
· To communicate with you about services, account updates, and support.
· To send you promotional materials or special offers (only with your consent, where required).
· To improve the App, our services, and customer experience.
· To comply with legal and regulatory obligations.
· To protect against fraud, unauthorized transactions, and misuse of our services.
How We Share Your Information
We may share your information only as necessary to operate our business and provide our services:
· Service Providers: With third-party vendors who provide hosting, analytics, payment processing, or customer service. These providers are contractually obligated to protect your information.
· Marketing & Analytics Partners: With limited data shared to perform analytics or deliver relevant promotions; no personal data is sold.
· Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.
· Legal Compliance: When required by law, subpoena, or government request, or to protect our rights, property, or safety.
We do not sell or rent your personal information.
Data Security
We maintain administrative, technical, and physical safeguards to protect your personal information. Our program is designed to align with the Ohio Data Protection Act safe harbor and recognized cybersecurity frameworks.
While we use commercially reasonable efforts to secure our information, no system is completely secure. We encourage users to protect their own account credentials.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to meet legal, tax, accounting, or reporting requirements. When no longer needed, data is deleted or anonymized.
Your Choices and Rights
You may:
· Access, correct, or delete your account information by contacting us.
· Opt out of marketing communications by following unsubscribe links or adjusting App settings.
· Adjust device settings to disable location tracking or push notifications.
· Request a copy or deletion of your personal data (subject to legal retention requirements).
We will respond to all privacy-related requests within a reasonable timeframe.
Please note: we may be required to retain certain information for legal, business or security reasons even if you request deletion.
Children’s Privacy
Our App is not intended for children under 13 years of age, and we do not knowingly collect their personal information. If we learn that we have inadvertently collected data from a child under 13 years of age, we will promptly delete it. Parents or guardians may contact us to request deletion.
Cookies and Tracking Technologies
We and our affiliates may use cookies, SDKs, and other tracking technologies to analyze App usage and improve functionality. You may disable cookies or tracking features via your device settings; however, some features may not function properly.
Data Beach Notification
In the event of a security incident involving unauthorized access to, or disclosure of, personal information, we will follow all notification requirements under Ohio Revised Code Section 1349.19 and other applicable law. If your data is affected you will be notified promptly with additional information.
Communications and Marketing
We comply with the CAN-SPAM Act and Telephone Consumer Protection Act (TCPA). We will not send you promotional emails or text messages without your consent, and all messages will include an easy way to opt out.
Transactional or service-related communications are not considered marketing.
Third-party Links and Services
The App may link to third-party websites, payment platforms, or services not controlled by us. We are not responsible for their privacy practices. Please review those parties’ privacy policies before using their services.
International Users
Our App and servers are located in the united States. If you access the App from outside the U.S., you consent to the transfer and processing of your date in the U.S., which may have different data protection laws than your home country.
Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices or applicable law.
If we make material changes, we will notify users by updating the Effective Date and providing notice int eh App or by email. Your continued use of the App constitutes acceptance of the updated Policy